This One Too

Finding a clearer direction for the business

Marketing plan | Outreach strategy | Business design

The challenge

When Melita from This One Too first got in touch, bookings had started to feel stagnant. She knew something needed to change but wanted to take a step back and understand where to focus before jumping into more marketing.

The business needed clearer direction, practical priorities and materials that could support new opportunities.

My approach

We began with a comprehensive marketing plan. This helped us look at the business as a whole, understand what was already working and identify the areas most likely to support its next stage.

From there, we narrowed the focus to 3 key areas:

  • Building new connections through outreach

  • Refreshing the website to better reflect the business

  • Making practical changes to social media to support greater consistency

Once the direction was clear, I created an outreach pack that Melita could confidently use when approaching potential partners and organisations.

What I delivered

  • Comprehensive marketing plan

  • Outreach recommendations

  • Program-on-a-page PDF

  • Business card design

  • Email signature design

  • Website refresh recommendations

  • Social media recommendations

The result

Melita finished the process with a much clearer understanding of where the business was heading and what to prioritise next.

Instead of trying to do everything at once, she had a considered plan and practical materials she could begin using to build new relationships and opportunities.

Client feedback

“Emma’s support and guidance was invaluable to helping me set the direction for my business. Emma’s warmth, expertise and patience during the process was greatly appreciated.” - This One Too

Melita said she felt supported and confident in the process, and that the final result reflected what she had in mind extremely well.

★★★★★

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